Payment Policy

Last Updated: 10-28-2024

At Luxor Fireplaces, we strive to provide a seamless shopping experience for our customers. As part of this commitment, we offer PayPal as a secure payment option for your purchases on our website, LuxorFireplaces.com. This policy outlines the terms and conditions related to using PayPal for transactions on our website.

1. Payment Method

We accept PayPal as a method of payment for all purchases made on LuxorFireplaces.com. You can use your PayPal account balance, linked bank account, or credit/debit card associated with your PayPal account to complete your transactions.

2. Security

PayPal is known for its secure payment processing. When you make a purchase using PayPal, your financial information is not shared with Luxor Fireplaces. Instead, PayPal processes the payment and notifies us of the transaction. We encourage you to review PayPal’s security measures to understand how your information is protected.

3. Transaction Confirmation

After you complete your purchase through PayPal, you will receive an email confirmation from PayPal summarizing your transaction details. This email serves as your receipt for the purchase.

4. Payment Processing Time

Payments made through PayPal are typically processed immediately. However, in some cases, there may be a delay in processing. If there are any issues with your payment, PayPal will notify you directly.

5. Order Cancellation and Refunds

If you wish to cancel an order or request a refund, please refer to our Return and Refund Policy. Refunds for PayPal transactions will be processed back to your PayPal account. The time it takes for the funds to appear in your PayPal account may vary based on PayPal’s processing times.

6. PayPal Account Requirements

To make purchases using PayPal, you must have a valid PayPal account. If you do not have an account, you can create one during the checkout process. PayPal may require you to provide personal information to verify your identity and set up your account.

7. PayPal Fees

Luxor Fireplaces does not charge any additional fees for using PayPal as a payment method. However, please note that PayPal may have its own transaction fees based on your account type or payment method. We recommend reviewing PayPal’s fee structure for more information.

8. Customer Support

If you encounter any issues while using PayPal for your purchases, please reach out to our customer service team for assistance:

• Email: [email protected]
• Phone: +1 (505) 387-3938
• Address: 1220 Garcia St NE, Albuquerque, NM 87112, USA

For PayPal-related inquiries, you can also contact PayPal customer support through their official website.

9. Changes to This Policy

We reserve the right to update this PayPal Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically for updates.