luxorfireplaces

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Terms And Conditions

These Terms and Conditions (“Terms”) govern your use of the website LuxorFireplaces.com (the “Site”) and any related services provided by Luxor Fireplaces LLC (“we,” “us,” or “our”), a company registered in New Mexico, United States. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Site or services.

Table of Contents

  1. Definitions
  2. Account Registration
  3. Products and Pricing
  4. Orders and Payments
  5. Shipping and Delivery
  6. Returns and Refunds
  7. Intellectual Property
  8. User Content
  9. Prohibited Activities
  10. Privacy and Data Protection
  11. Disclaimer of Warranties
  12. Limitation of Liability
  13. Indemnification
  14. Governing Law and Dispute Resolution
  15. Changes to These Terms
  16. Termination
  17. Severability
  18. Entire Agreement
  19. Contact Information
  20. Additional Policies
  21. Google Merchant Center Compliance
  22. WooCommerce Integration

1. Definitions

  • “Content” refers to all materials on the Site, including text, images, audio, video, and interactive features.
  • “User Content” means any content submitted by users, including product reviews and comments.
  • “Intellectual Property Rights” means all rights related to patents, copyrights, trademarks, and trade secrets under applicable laws.

2. Account Registration 2.1. To access certain features of our Site, such as purchasing products, you may need to create an account. You agree to provide accurate and current information and to update it when necessary.

2.2. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at [email protected] if you suspect any unauthorized use of your account.

2.3. We reserve the right to refuse or cancel any account registration at our discretion.

3. Products and Pricing 3.1. Product Information: We strive to provide accurate descriptions, images, and pricing for our products. However, we reserve the right to correct any errors and cancel orders placed with incorrect information.

3.2. Pricing: All prices are in US dollars and may change without notice. Prices apply only to products purchased via our Site.

3.3. Availability: We endeavor to maintain product stock, but availability is not guaranteed.

3.4. Product Safety: Please follow all product instructions and safety guidelines. Consult a professional for installation if needed.

4. Orders and Payments 4.1. Order Acceptance: We reserve the right to accept or reject your order for various reasons, including but not limited to stock levels, pricing errors, or payment issues.

4.2. Payment Methods: We accept major credit cards and PayPal. All payment details are encrypted for your security.

4.3. Payment Processing: By placing an order, you authorize us to charge your payment method for the total amount, including applicable taxes and shipping.

4.4. Order Confirmation: You will receive a confirmation email after placing an order. This does not constitute acceptance of your order.

5. Shipping and Delivery 5.1. Shipping Methods: We offer several shipping options, with shipping costs calculated at checkout. Orders within the continental U.S. qualify for free shipping. For details, please see our Shipping Policy.

5.2. Delivery Times: Orders are typically processed within 1-3 business days, with delivery occurring 4-7 business days after shipment.

5.3. Tracking: We provide a tracking number once your order has shipped. Visit our Order Tracking Page for updates.

6. Returns and Refunds 6.1. Return Policy: We offer a 30-day return policy for items in original condition with proof of purchase. For more information, see our Returns & Refund Policy.

6.2. Return Process: To start a return, contact us at [email protected] with your order number and reason for return.

6.3. Damaged or Defective Products: If your item arrives damaged, contact us within 48 hours for assistance.

7. Intellectual Property 7.1. Ownership: All content on the Site is owned by Luxor Fireplaces LLC and protected under U.S. and international copyright and trademark laws.

7.2. License: We grant a limited, non-exclusive, revocable license for personal, non-commercial use of the Site.

7.3. Trademarks: Luxor Fireplaces LLC’s trademarks and logos may not be used without prior written permission.

8. User Content By submitting content to the Site, you grant us a non-exclusive, royalty-free license to use, modify, and distribute that content.

9. Prohibited Activities You agree not to engage in illegal activities, disrupt the Site, or impersonate others.

10. Privacy and Data Protection Your use of the Site is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Disclaimer of Warranties The Site and its content are provided “as is.” We do not guarantee uninterrupted access or the accuracy of content.

12. Limitation of Liability We are not liable for indirect or consequential damages from your use of the Site or products.

13. Indemnification You agree to indemnify Luxor Fireplaces LLC against any claims arising from your use of the Site or violation of these Terms.

14. Governing Law and Dispute Resolution These Terms are governed by the laws of New Mexico, U.S., with disputes resolved through arbitration in Albuquerque, New Mexico.

15. Changes to These Terms We may update these Terms periodically. Updates will be posted on this page.

16. Termination We reserve the right to terminate your account or access to the Site at any time.

17. Severability If any part of these Terms is deemed unenforceable, the remaining sections will remain in effect.

18. Entire Agreement These Terms constitute the entire agreement between you and Luxor Fireplaces LLC.

19. Contact Information For questions, contact us at:

  • Business Name: Luxor Fireplaces LLC
  • Email: [email protected]
  • Phone: +1 505-387-3938
  • Hours: Monday to Friday, 9 AM to 5 PM
  • Address: 1220 Garcia St NE, Albuquerque, NM 87112, USA

20. Additional Policies Please review our Shipping Policy, Returns & Refund Policy, and Privacy Policy.

21. Google Merchant Center Compliance All products on our Site adhere to Google Merchant Center policies, including accurate descriptions and correct pricing.

22. WooCommerce Integration Our Site integrates with WooCommerce for order and inventory management.